At Compensation Lawyers, we are committed to protecting the privacy and security of our website visitors and clients. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect the following types of personal information:
- Name
- Phone number
- Email address
- Information about your accident or injury
- Any other information you voluntarily provide through forms or our website
We may also collect non-personal information such as:
- Browser type
- IP address
- Pages visited
- Time spent on the site
- Referring websites
This information helps us understand how users interact with our website and improve our services accordingly.
2. How We Collect Information
Personal information is collected when:
- You complete and submit a form on our website
- You interact with our website or digital platforms
- You participate in surveys, subscribe to newsletters, or request legal information
Non-personal information may be collected automatically through the use of cookies and analytics tools.
3. Use of Personal Information
We use your information to:
- Assess and respond to your legal inquiry
- Connect you with a suitable personal injury lawyer
- Improve our website, services, and user experience
- Conduct internal record keeping and analytics
We do not use your information for any unrelated purposes without your consent.
4. Disclosure of Information
We may disclose your personal information to:
- Legal professionals within our trusted network
- Technology providers that support our website or services (e.g., web hosting or analytics)
- Regulatory bodies or law enforcement when required to do so by law
We do not sell, rent, or trade your personal information to third parties.
5. Data Storage and Security
We take reasonable steps to ensure your personal information is protected against misuse, loss, unauthorised access, modification, or disclosure. These steps include secure servers, encrypted connections, and strict internal data policies.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and monitor site performance. You can modify your browser settings to decline cookies if you prefer.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to read the privacy policies of any linked sites.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent (where applicable)
- Make a complaint about how your information is handled
To exercise any of these rights, please follow the instructions outlined on our website.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Please review this policy regularly to stay informed of how we protect your data.
